Protecting Your Privacy
Empowering Your Control
At Email Singularity, we are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, store, and share your information when you use our services, including the Email Singularity Chrome extension and the Email Singularity Outlook plugin. It also outlines your rights and choices regarding the data we process.
By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our Chrome extension or Outlook plugin.
Table of contents:
Information We Collect
We may collect or access the following types of information to provide and improve our services:
- Personally Identifiable Information (PII): This includes your name, email address, and contact details, which are accessed only to authenticate your account and provide a seamless experience within Gmail or Outlook.
- Authentication Information: We use OAuth 2.0 or similar secure methods to request authentication tokens for accessing your email data, including logins and authentication cookies.
- Personal Communications: Information from your emails, including content, threads, and attachments, is accessed and processed locally to generate summaries and highlight key action items. This data is used solely for the functionality of our services.
How We Use Your Information
We use the information collected to enhance your experience and provide the core functionality of our services:
- Improve Functionality: We use collected information to improve the performance and features of both the Chrome extension and the Outlook plugin, ensuring you have the best possible experience.
- Analyse Usage Patterns: We analyse non-identifiable usage data to better understand user preferences and optimise the interface and features of our services.
- Troubleshoot Issues: Data is used to identify and address any issues or bugs within our services, allowing us to provide a stable and efficient experience.
- Enhance User Experience: By understanding how users interact with the Chrome extension or Outlook plugin, we continually refine the user interface and functionality to make email management more efficient and effective.
Use of Google API Services (Chrome Extension)
For users of the Email Singularity Chrome extension, the use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. This means that the data accessed from your Gmail account is used only for the functionalities described in this policy and is not shared with any third parties.
Data Storage and Security
We take your data privacy and security seriously. Here’s how we protect your information:
- Local Storage: Authentication tokens are stored locally on your device to ensure a seamless user experience without the need for repeated logins. This token is never shared with third parties.
- Encryption: We use industry-standard encryption techniques during the authentication process to ensure the secure transmission of your data between your device and our services.
- Data Minimization: Our services only process the minimal amount of data required to perform their functionalities, ensuring that no unnecessary data is accessed or retained.
Data Sharing
We do not sell, rent, or share your personal data or email information with third parties. All data processing happens locally, ensuring that your information remains private and secure. Access to your data is limited to the functions necessary for providing you with summaries and insights directly in your Gmail or Outlook interface.
Service-Specific Information
We take your data privacy and security seriously. Here’s how we protect your information:
- Chrome Extension: The Email Singularity Chrome extension uses the identity permission to access authentication tokens for Gmail. It also uses the tabs permission to communicate with content scripts and to ensure the extension only activates on Gmail URLs. Additionally, the extension uses host permissions in content_scripts to manipulate content on Gmail pages.
- Outlook Plugin: The Email Singularity Outlook plugin accesses your Outlook account using Microsoft’s secure authentication methods. It processes email content directly within the Outlook environment to provide summaries and insights, without transmitting any email content outside of your device.
User Control and Data Removal
You have full control over the data that Email Singularity accesses:
- Revoking Access: You can revoke Email Singularity’s access to your Gmail or Outlook account at any time through your respective account security settings.
- Uninstallation: Uninstalling the Email Singularity Chrome extension or Outlook plugin from your device will automatically remove any authentication tokens and locally stored data associated with our services.
- Managing Permissions: You can manage the permissions granted to the extension via Chrome’s settings for Outlook’s add-in management settings at any time to control how Email Singularity interacts with your email accounts.
How We Protect Your Data
We have implemented multiple security measures to protect your data against unauthorised access or disclosure:
- Secure Authentication: Using OAuth 2.0 and similar secure methods, our services ensure a secure and streamlined login process, keeping your credentials safe.
- Data Encryption: All communication between the extension or plugin and email servers is encrypted to ensure the privacy and integrity of your data during authentication.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated “Last Updated” date. Your continued use of the Chrome extension or Outlook plugin after changes are made constitutes your acceptance of the updated Privacy Policy.
Contact Us
We have implemented multiple security measures to protect your data against unauthorised access or disclosure:
- Email: contact@emailsingularity.com
- Address: 44679 Endicott Drive, Suite 300, Ashburn, VA 20147
We are committed to addressing your inquiries and resolving any concerns you may have regarding your privacy.
Third-Party Links
Email Singularity does not include links to third-party websites or services within the Chrome extension or Outlook plugin. However, our website may contain links to external sites. We are not responsible for the privacy practices or content of these external sites and encourage you to review their privacy policies before providing any personal information.
Consent
By using the Email Singularity Chrome extension or Outlook plugin, you consent to the collection, use, and processing of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use or install our services.
